In this video, I demonstrate how to use AI to analyze 120 user reviews from the banking app Current. I cover sentiment analysis, theme extraction, and actionable insights, highlighting key findings like customer service frustrations and the importance of response times. I also request that you take a look at the attached reviews and perform a sentiment analysis. This process, which would typically take hours, is streamlined to just a few minutes with AI.

Link to get data set and demo prompts: https://drive.google.com/drive/folders/1JsahEz2mPKj1kf-dJWKqLeBZLGxLAaeV?usp=sharing